At My Northeast Store, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy when you visit our website mynortheaststore.com.

By using our website and services, you agree to the collection and use of your personal information as described in this policy. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

We collect different types of information in order to provide you with an efficient and personalized shopping experience:

1.1 Personal Information
When you register for an account or place an order, we collect personal information, such as:

• Full Name

• Email Address

• Phone Number

• Delivery Address

• Payment Information (credit/debit card details, UPI, etc.)

1.2 Non-Personal Information
We may also collect non-personally identifiable information, including:

• Browser type and version

• IP address

• Device type

• Pages visited on our website

• Time spent on our website

• Referring website or search terms used to find our site

This non-personal information helps us improve our website’s performance and enhance user experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 Order Processing
To process and fulfill your orders, including sending order confirmations, invoices, and delivery details.

2.2 Customer Service
To communicate with you about your account, orders, inquiries, or customer support issues.

2.3 Personalization
To tailor your shopping experience by suggesting products based on your preferences and past purchases.

2.4 Marketing and Promotions
To send you promotional emails, newsletters, and updates about new products, discounts, or special offers. You can opt-out of marketing communications at any time.

2.5 Improving Our Services
To analyze website usage and improve the functionality and user experience of our website.

3. How We Protect Your Information

3.1 Security Measures
We implement a variety of security measures to safeguard your personal information. All sensitive payment data (e.g., credit card details) is encrypted using SSL (Secure Sockets Layer) technology. This helps ensure that your data is transmitted securely.

3.2 Access Control
Access to your personal information is restricted to authorized personnel only, who are trained in handling customer data with confidentiality and care.

3.3 Third-Party Services
We may share your personal information with third-party service providers who assist in processing orders, payment, and delivery. These third parties are contractually obligated to protect your information and use it only for the purpose for which it was shared.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize your preferences, improve your shopping experience, and analyze website traffic.

4.2 Types of Cookies We Use

• Necessary Cookies: These are essential for the functioning of our website (e.g., to keep you logged in or to process your orders).

• Analytical Cookies: These help us analyze website traffic and usage patterns to improve the website’s functionality.

• Marketing Cookies: These track your browsing activities and help us deliver personalized advertisements and promotions.

4.3 Managing Cookies
You can choose to disable cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

5. Sharing Your Information

5.1 Third-Party Providers
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to process payments, facilitate deliveries, or support marketing efforts. These providers are bound by strict privacy obligations.

5.2 Legal Compliance
We may disclose your personal information if required to do so by law or in response to a legal process, such as a court order, government investigation, or other legal obligations.

6. Your Rights and Choices

6.1 Access and Update Your Information
You have the right to access, update, or delete your personal information at any time. To make any changes to your account, please log in to your profile or contact our customer support team.

6.2 Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails or newsletters by clicking on the “unsubscribe” link at the bottom of any email. Alternatively, you can contact us directly to request removal from our mailing list.

6.3 Data Deletion
If you no longer wish to use our services, you may request to have your account and associated data deleted. We will process your request as soon as possible, subject to any legal or regulatory obligations.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information.

8. International Data Transfers

As we operate in India, any personal data you provide to us may be processed and stored in India. By using our services, you consent to the transfer of your personal data to India, where data protection laws may be different from those in your country.

9. Changes to This Privacy Policy

Northeast Stores reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the most recent update will be noted at the bottom of the page. Your continued use of our website following any changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@mynortheaststore.com

• Phone: +91-9089380336

• Address: Mumbai, Maharashtra, India.

Last Updated: 01/05/2025